Refund Policy
Last updated: June 2026
Refund Policy Overview
This Refund Policy applies to all paid services offered by CVDar. It describes the conditions under which you may request a refund and the process for submitting a request.
By purchasing a subscription to CVDar, you agree to the terms outlined in this policy.
Eligibility
This policy applies to:
- New subscriptions (monthly plans)
- Subscription renewals
- Plan upgrades and downgrades
It does not apply to:
- Free tier usage (no charge is made)
- Services provided free of charge
Refund Window
You may request a full refund within 14 days of your initial purchase or subscription renewal date.
After the 14-day window:
- Monthly subscriptions: No refund for the current billing period. You may cancel at any time to prevent the next renewal.
- Exceptions may be made at our discretion in cases of service outage, billing errors, or other extenuating circumstances.
Refund Conditions
Refunds will be considered under the following conditions:
- The service does not function as described
- You were charged incorrectly (billing error, duplicate charge)
- You experienced a significant service outage
- You accidentally renewed a subscription you intended to cancel
Refunds will generally not be issued for:
- Failure to cancel before the renewal date
- Dissatisfaction with features accurately described on our pricing page
- Violation of our Terms of Service
Subscription-Specific Terms
- Free: No charge. No refund applicable.
- Starter ($9/mo): Billed monthly. Cancel anytime. No refund for the current period after the 14-day window.
- Pro ($29/mo): Billed monthly. Cancel anytime. No refund for the current period after the 14-day window.
- Team ($99/mo): Billed monthly. Cancel anytime. No refund for the current period after the 14-day window.
How to Cancel: You may cancel your subscription at any time through your account settings or by contacting support@cvdar.com. Cancellation prevents future charges but does not trigger an automatic refund for the current period.
How to Request a Refund
To request a refund:
- Send an email to support@cvdar.com with the subject line “Refund Request”
- Include your account email, the transaction date, and the reason for the refund
- We will review your request within 2 business days
- If approved, the refund will be processed within 5–10 business days
Refunds are processed via the original payment method. The actual time to appear on your statement depends on your bank and may take an additional 5–10 business days.
Disputes and Chargebacks
If you are unsatisfied with how your refund request was handled, please contact us at support@cvdar.com before initiating a chargeback with your bank.
We are committed to resolving issues quickly and fairly. We aim to respond to all refund requests within 2 business days.
Contact
For any questions about this Refund Policy or to request a refund:
- Email: support@cvdar.com
- Product: CVDar